How to Fix Roku Remote that’s Not Working? ( Best Guide 2023)

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How to Fix Roku Remote that's Not Working

If you need to constantly get up to change the channel or manually traverse the menu, a Best Roku Devices is not going to be of much use to you. You can use your smartphone as a remote control for your Roku, but it will not provide you with the same level of convenience as the traditional remote. It might be a significant inconvenience if your Roku remote not working properly.

Do you need assistance repairing a Roku remotes not working correctly? I’m happy to report that I have some reasonably fantastic news. The good news is that there may be an easy solution to this problem. In my experience, finding a solution is usually very simple (and can be done in some simple steps).

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Follow the recommendations in this article. You should be able to resume streaming your regularly scheduled television episodes, movies, Twitch or YouTube channels, or other content in almost no time. Roku remote controllers have a low design and a limited number of buttons, making them easy to use and uncomplicated.

It is a significant factor contributing to the Roku Streaming Stick 4K’s position at the pinnacle of our list of the finest streaming gadgets. You may discover troubleshooting instructions for common difficulties, such as Roku remote pairing and restarting your voice remote, on this website if the Roku basic remote or the Roku voice remote is not functioning as intended.

However, occasionally, you may discover that Roku is not working correctly. If the problem is your remote, the following instructions will help you resolve the issue.

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How to Identify your Roku Remote?

You might find it challenging to determine which Roku remote you have in your charge. Because it is charged over USB, the Roku Remote Pro is the only Roku remote that does not feature a container for batteries that can be replaced.

If you have a microphone button on your Roku Remote but no headphone jack, then you most likely have the Roku Voice Remote. It’s probably the Roku Simple Remote if your Roku remote doesn’t have any buttons for the volume. The Roku Game Remote can be identified by its brightly colored A and B button combinations. If you’re in a hurry and need to turn down the volume or turn on your Roku device, you may utilize the “Roku remote app” to accomplish it.

Follow our guide to How to Pair or Repair Roku Remote?

Check Your Roku Remote Batteries

Let’s begin with the most basic of explanations: are you sure that the batteries in your device have not run out? A performance steadily decreasing over time is a solid sign that the power supply could be the source of the issue.

Some specific Roku remote controllers call for two AA batteries, while others call for two AAA batteries. To verify, look at the sticker that is on the remote. You can get to the batteries by sliding the panel on the back of the device, which is situated behind the panel. It allows access to the rear of the gadget.

Reset Your Roku Remote

During the first boot of your Roku box or stick, you must follow a specific sequence to reset the Roku remote.

The following procedures need to be taken to reset a Roku remote:

  • Take the Roku remote’s battery cover off and remove the batteries.
  • Remove the power source from the Roku box or stick. Alternatively, if you still have a functioning IR Roku remote, you may restart the Roku by going to Settings > System > System Restart > Restart.
  • After ten seconds, disconnect your Roku box from the power source and reconnect it.
  • Please be patient while the Home screen loads.
  • Please ensure that the batteries for your Roku control are correctly inserted.

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Pair your Roku Remote

Pairing is the second most frequent reason why Roku remotes stop working correctly. It is anticipated that a Roku player would immediately pair with the tv remote of your television when it is first established by the user.  More recent models will allow you to immediately couple your remote control with your television. In this approach, you won’t need your TV remote since the Roku remote can manage the volume and the power settings (if only the Roku remote controlled your input device, such as the Chromecast with Google TV’s remote or the Roku remote app).

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The problem with the Roku remote is that the pairing process may be disrupted by several circumstances, ranging from unstable Wi-Fi to resetting the device to factory settings. And if your Roku remote control cannot communicate with your Roku, then your streaming device is essentially rendered useless. The good news is that every Roku device has a simple method for reestablishing the connection. It is how you go about doing it:

  • It is necessary to take off the back panel of your Roku remote.
  • Locate the button for pairing, which is located beneath the batteries.
  • Bring the remote control as near the Roku player as you can.
  • Keep your finger on the button labeled “pairing” for three seconds.

A discussion between the two characters should appear on the screen within a few seconds.

To put it simply, that’s all there is to it. Try the following procedures if the screen that asks you to couple your devices doesn’t appear.

1. First, remove the Roku remote batteries and place them back in them.

2. Perform a hard reset on the Roku device (if it does not have a button, disconnect its power source and plug it back in).

3. While the gadget is starting up, maintain pressure on the button for pairing.

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4. Alternatively, you might attempt to link the remote with a different wireless network. The strength of your Wi-Fi signal is one of the primary reasons remote pairing can fail occasionally; nevertheless again after you re-connect the Roku to its prior connection, your connectivity will stay steady.

You have one more option available if none of those mentioned above solutions are successful. Take a break from your smartphone right now and test the Roku smartphone application.

Use the Roku Mobile App

The Roku app is quite feature-rich. You may project your content onto a display, search for variety of media formats, and discover new channels. Perhaps the most important aspect to take into account in relation to this post is the ability to utilize your phone as a remote control using this program. It just takes a few minutes to download the Roku app on your Android or iOS device (opens in a new tab).

Connect your device to the exact wifi router as your Roku player once the software has been loaded, and then choose the Remote option. A screen that resembles a Roku remote with a D-pad and many buttons will soon appear, allowing you to manage different parts of the viewing experience. Even while you could theoretically utilize your phone as a Roku remote forever, doing so is probably not the best course of action.

 It would help if you undoubtedly used your smartphone for other activities, but doing so can quickly deplete the phone’s battery life. If you believe your Roku remote has stopped working permanently, you must purchase a new one.

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In many online stores, none of the remotes cost more than a few dollars to replace. Be careful to confirm ahead of time that the Roku box or streaming stick you want to buy is compatible with the remote control you intend to buy before making the purchase. Roku remote replacement is an option if this is not included in your kits.

Try a Different Remote

Roku had three distinct remotes for purchase: the Roku Voice Remote Pro (which costs $30), the Roku Voice Remote (which costs $20), and the Roku Simple Remote (which includes IR), which costs $15.

It is recommended that you go to the Roku website to identify which remote is compatible with your device since the Roku website is constantly updated with the most recent data. In a nutshell, however:

Roku Streaming Stick (Plus, 4K and 4K+ models): Roku Voice Remote Pro, Roku Voice Remote

Roku Ultra: Roku Voice Remote Pro, Roku Voice Remote, Roku Simple Remote

Roku TVs: Roku Voice Remote Pro, Roku Voice Remote, Roku Simple Remote

Roku audio products: Roku Voice Remote Pro, Roku Voice Remote, Roku Simple Remote

Roku Premiere: Roku voice remote

Older Roku 2 and Roku 3 models: Roku gaming remote

Roku Express 4K Plus: Roku Voice Remote

Roku Express and older Roku models: Roku Standard IR remote

The precise selection of functions varies from remote to remote. A headphone socket is available on the Roku Enhanced voice remote, allowing for private listening; specific models come with customizable channel buttons, and others come with power and volume controls for your television.

Hands-free controls, user-defined shortcuts, and private listening are some features of the Roku Voice Remote Pro. This newer and more advanced alternative has just been available. In addition, it is the first Roku remote that is entirely rechargeable.

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Regardless of the circumstances, I would advise getting these remotes straight from the Roku site since Roku makes it very apparent which devices are compatible. You don’t want to deal with any issues relating to your new remote, and third-party dealers aren’t always as reliable as they should be in this regard.

When we speak about using the Roku remote on computer, we learn that there is a free alternative to purchasing the actual remote control designed for Best Roku Devices. The Roku remote app is a utility program that gives you greater control over your Roku device. When we talk about that Roku remote online, the Roku mobile app is a control center that converts your smart phone into a control center for your Roku player or TV.

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Is it possible for a Roku remote to suddenly stop working?

If your Roku enhanced remote is not functioning correctly, you can reset it by reaching the button on the remote that is labeled “reset.” If the infrared version of your Roku remote is the conventional one, there is no option to reset it; you will need to change the batteries instead

Where is the button on the Roku remote for connecting devices?

You’ll find the pairing button and status light on the rear of a rechargeable voice remote, such as the Roku Voice Remote Pro. On an agent remote that takes AA or AAA batteries, the pairing button and status light are behind the battery cover.

How do you reset a Roku remote?

You can reset a Roku remote that isn’t responding by unplugging your Roku device from the power source and removing the batteries from the remote. After that, reconnect the power cord to your Roku device and watch the screen for the Roku logo before putting the batteries back in the remote. Last but not least, you need to link your remote by pressing the button on it labeled “pairing.”

If I don’t have a remote for my Roku, how can I link my phone to it?

You can connect your Roku device to your Wi-Fi network by using your phone, even if you do not have the actual remote control. Downloading the Roku remote app for either Android or iOS is required to do this. When you open the app for the first time, it will guide you through its many choices, including how to utilize it as a substitute for the Roku remote.

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I hope you can fix the issue with your Roku remote by following the advice I shared in this article. Remember that the remote with your Roku player can handle several other devices, including your soundbar. As a result, you won’t need to keep searching for additional remotes. A Roku streaming media player can accommodate your requirements in every possible way, whether you want to rush in Dolby Vision at a high resolution or stream at an affordable price that is more in line with your budget.

 You will still have access to all your services regardless of the Roku device you choose, whether it be the more costly Roku Ultra or, the less expensive Roku Express. Even though each and every Roku gadget is an outstanding choice.

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